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, 19-07-2008
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Flights FAQ  |  Flights Existing Bookings

Making a flight request/search:

Making changes and existing reservations:


Making a flight request/search:

How do I search for a one-way flight?
If you select "one way" as your flight type, you only need to fill out the departure date. The system ignores any value contained in the "inbound date" field.

Tip: Some travel agencies offer lower round-trip airfares than one-way fares. In that case it makes sense to buy the round-trip fare and just not use the return portion. You can't get a refund for the unused portion though!

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Is there a way to search for open-jaw or multi-leg flights?
Unfortunately not. TravelJungle does not yet support such searches, because most travel sites do not do it themselves. As soon as the majority of travel sites offer such a feature, we will integrate that into TravelJungle.

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What ticket class should I choose?
Many flights offer economy, business, and first class seating:

  • Economy class seating is in the main cabin area. This option usually yields the lowest airfare.
  • Business class class seating is in an intermediate area between first class and coach/economy. This option usually yields a more expensive fare than Coach and is not available on all aircraft.
  • First class seating is in the cabin area nearest the front of the aircraft or on a separate level. It has the fewest and most comfortable seats, and offers upgraded meals. A first class fare is usually the most expensive, and is not available on all aircraft.

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I know there's a flight on this airline at this time, but TravelJungle doesn't list it. Why not?
We show you only those flights that have seats available: all seats on the flight you're looking for have already been sold.

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Making changes and existing reservations:

Please note all bookings made for fares found through traveljungle.co.uk were booked on one of our suppliers (online travel agents, airlines and low cost carriers) websites.

Why is my booking not made on TravelJungle.co.uk?
Traveljungle.co.uk is a search engine that spiders various websites, finds the best fares and refers the bookings to the supplier - airlines and the travel agents websites. So your reservation is made on the website of one of the airlines or travel agents that we spider through.

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How can I find out which supplier I made the booking with?
Usually when a booking is made and confirmed online a confirmation email is being sent by the supplier on the email provided by you when making the booking. Log on to your email and check for this confirmation email and the name of the supplier it came from. Also when searching on traveljungle.co.uk a small logo is visible on the right hand side of the fare this is the logo of the supplier in order to have proceeded with the booking you clicked on the logo, it would have taken you to the website of the supplier.

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How do I make changes to my ticket, such as name, date or to cancel?
You would have to contact the supplier you made the booking with. There are usually charges applicable.

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How do I request airline special assistance, seat assignment or special meal requirements?
If you need special assistance with a wheelchair, unaccompanied minor or a special meal, please contact the airline directly. Check on the confirmation email that you received from the supplier the airline you will be flying with and call them for any special requirements.

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How can I find out which airline I will be flying with?
Check the itinerary on the confirmation email you received from the supplier the airline you will be flying with. Sometimes the supplier is the airline itself.

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Do I need to call the airline to reconfirm my flight?
You may call the airline 48 hours before departure to make sure that there are no schedule changes and to reconfirm the booking. Check on the confirmation email you received from the supplier the airline you will be flying with.

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