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Why is my booking not made on TravelJungle.co.uk?
Traveljungle.co.uk is a search engine that spiders various websites, finds the best fares and refers the bookings to the supplier - airlines and the travel agents websites. So your reservation is made on the website of one of the airlines or travel agents that we spider through.
How can I find out which supplier I made the booking with?
Usually when a booking is made and confirmed online a confirmation email is being sent by the supplier on the email provided by you when making the booking. Log on to your email and check for this confirmation email and the name of the supplier it came from. Also when searching on traveljungle.co.uk a small logo is visible on the right hand side of the fare this is the logo of the supplier in order to have proceeded with the booking you clicked on the logo, it would have taken you to the website of the supplier.
How do I make changes to my ticket, such as name, date or to cancel?
You would have to contact the supplier you made the booking with. There are usually charges applicable.
N.B.: Please note all bookings made for fares found through traveljungle.co.uk were booked on one of our suppliers (online travel agents and low cost carriers) websites.
For any assistence send an e-mail to our customer support at
customersupport@traveljungle.co.uk
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